CommentGate vs BrandBastion
BrandBastion pairs AI moderation with a managed service for big brands. CommentGate is self-serve, with prices on the page and a trial you can start today.
The short version
BrandBastion sells moderation and managed engagement to large brands, including a plan where its own team replies for you around the clock. Plans are sold through a demo and prices are not published.
CommentGate is for stores and agencies that would rather switch it on themselves this afternoon: every feature on every plan, a price you can see, and replies drafted in your voice that you approve or let go out on their own.
Side by side
From BrandBastion's own public pages, checked September 24, 2026. Where they do not say, the table says so.
| CommentGate | BrandBastion | |
|---|---|---|
| Facebook and Instagram | Yes, posts and ads | Yes, posts and ads, including dynamic ads |
| TikTok | Yes, posts and ads (hide and reply) | Yes, posts and ads |
| YouTube | Yes, hide and reply, checked about every 5 minutes | Yes, posts and ads |
| Threads | Yes, posts and Threads ads (hide and reply) | Not published |
| Other networks | No | X, LinkedIn, Trustpilot and Google Business reviews |
| Comments on ads, including dark posts | Yes: dark posts on Facebook and Instagram, Spark Ads and in-feed ads on TikTok, and Threads ads | Yes, including dynamic ads |
| Hides harmful comments on its own | Yes, by category, and it learns from your corrections | Yes, AI sorting into 100+ categories, with your rules |
| Suggested or automatic replies | Drafted in your voice; you approve them, or clear answers go out on their own | Drafts you approve (Agent+), or replies written by their team (Engage+) |
| Direct messages | Facebook and Instagram, read and reply | Yes, Facebook, Instagram and X messages |
| Publishing and scheduling posts | No | Not published |
| Human moderators included | No, you and your team decide | Yes, on the managed Engage+ plan |
| How it is priced | By comments and automated messages per month, counted together, every feature on every plan, $2.50 per 1,000 past your plan. People and contacts are unlimited | Not published, sold through a demo |
| Lowest published price | $19 a month for 5,000 comments and messages | Not published |
| Free trial | 7 days, no card | Could not verify (one page mentions 15 days; the plans page offers a demo) |
Fair to both
Where BrandBastion is stronger
A team that replies for you
Engage+ is a fully managed service with people answering comments around the clock. CommentGate leaves the final say with your team.
Built for very large brands
Moderation tuned per brand, reviews and mentions in the same inbox, and a service relationship rather than a self-serve tool.
X, LinkedIn and review sites
It covers networks and review sites that CommentGate does not.
Where CommentGate fits better
Prices on the page
From $19 a month, every feature on every plan, and nothing to negotiate. Start without talking to sales.
Set up in minutes
Connect your accounts, keep the default switches, and harmful comments start disappearing the same day.
Learns from your corrections
Unhide something once and it remembers. Areas it gets right stop asking you.
Threads too
Threads posts and ads in the same list as Facebook, Instagram, TikTok and YouTube.
Prices at three volumes
What a month costs a store receiving 5,000, 25,000 or 100,000 comments on its posts and ads.
| Comments a month | CommentGate | BrandBastion |
|---|---|---|
| 5,000 comments | $19 (Starter, includes 5,000) | Not published (sold through a demo) |
| 25,000 comments | $69 (Pro, includes 40,000) | Not published (sold through a demo) |
| 100,000 comments | $139 (Scale, includes 100,000) | Not published (sold through a demo) |
Questions
Does CommentGate have people who moderate for me?
No. CommentGate hides and drafts on its own, and anything it is unsure about waits for your team. If you want an outside team answering comments, a managed service like BrandBastion does that.
How much does BrandBastion cost?
Its plans page does not list prices; each plan asks you to book a demo. CommentGate prices are on the pricing page.
Does CommentGate cover TikTok and YouTube ads?
Yes: Spark Ads and in-feed ads on TikTok, and comments on ad videos that sit on a YouTube channel you connect.