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Facebook and Instagram, posts and ads.

Pages, the Instagram accounts linked to them, and your ad accounts. Harmful comments hidden within seconds.

Wildermere · Facebook and Instagram

Hide, delete, reply, or answer in private.

Everything you would do by hand on a comment, done for you around the clock.

  • Hide or delete Hide by default, so you can change your mind.
  • Private replies Answer a public comment with a direct message.
  • Like good comments So your happiest customers know you saw them.
  • Mute a person Their future comments are hidden quietly.

Setup

Hide scams and fake giveaways Fake prize winners, "DM me to claim", fake support accounts and phishing.
Hide spam Unrelated promotion, follow-for-follow, adult spam and people plugging their own pages.
Hide hate and harassment Slurs, personal attacks on your customers or staff, and threats.
Hide competitor mentions People steering your customers to another brand.

Ads, including dark posts.

Ads from Ads Manager never show on your Page, and they collect the worst comments. Connect the ad account to know which ad each comment came from.

  • Rules per ad Stricter on prospecting, looser on retargeting.
  • Reports per ad Which ads draw scams, which draw questions.
  • Several Facebook logins Pages from more than one login in one brand.
Ridgeline launch, dark post

Questions about Facebook and Instagram

Do I need a Facebook Page to use Instagram?

Yes. Instagram professional accounts connect through the Facebook Page they are linked to. That is how Meta gives access to Instagram comments.

Do I have to connect my ad account?

Comments on your ads reach CommentGate through your Page either way. Connecting the ad account tells us which ad each comment came from, so you can set rules per ad and see reports by ad.

Can I connect Pages from more than one Facebook login?

Yes. Agencies often manage clients through different logins, so one brand can hold several.

Can I answer direct messages too?

Yes. Messages to your Facebook Page and Instagram account arrive under Messages, where your team can read and reply.

Will I lose anything if I cancel?

Comments that were hidden stay hidden. 30 days after your plan ends, your comments, messages and connected accounts are deleted. Your settings and rules stay, so you can come back.