Skip to content

Everything, on every plan.

The autopilot, moderation, replies, campaigns and reports. Plans differ only in how many comments and automated messages they include.

Home

Handled 96% on its own this week +5 pts asked you about 86 agrees with your calls 98%

Handling scams and spam on its own now.

Needs you

3
  • Derek Olsen Facebook 4m

    Sole came apart on my second hike. Emailed support twice with no answer, disputing the charge if I do not hear back by Friday

    About chargebacks

  • Priya Raman YouTube 11m

    I review hiking gear for about 240k people on YouTube and would love to test the Ridgeline. Who do I talk to?

    About partnerships

  • @emma.on.trails Instagram 18m

    My podiatrist told me to try these and my plantar fasciitis pain is completely gone

    About health claims

Autopilot

A few switches, one line of guidance, and it runs.

  • Switches

    Scams, spam, hate and competitors on by default. Profanity, links, contact details, images and negativity when you want them.

  • Needs you

    Only the comments it is unsure about wait for a person: Hide, Keep or Reply.

  • Learns from corrections

    Every unhide, keep and edited draft teaches it. Areas it gets right stop asking.

  • Weekly suggestions

    Patterns in your corrections become one-click changes.

  • Per account

    Stricter on one account than another when you need it.

Moderation

Harmful comments hidden before most people scroll past.

  • Every kind of harm

    Scams, spam, hate, harassment, threats, profanity, sexual content, impersonators and competitors.

  • Pictures too

    Images, GIFs and stickers on Facebook, and image comments on TikTok.

  • Your own topics

    Describe what to catch in a sentence.

  • Rules per post and per ad

    Hide, delete, send to review, allow, like or reply, scoped as tightly as you like.

  • Lists

    Blocked and allowed words, trusted people and muted people.

  • Hold for approval

    Keep new comments hidden until someone approves them. For a bad day.

  • Block on Facebook

    One step, and undo it later from your list.

  • Test first

    Paste any comment and see what would happen.

Replies and campaigns

Answers in your voice, sent when you say so.

  • Replies in your voice

    Drafted from your notes and past answers, in the commenter's language.

  • Approve or send alone

    Review every draft, or let clear answers go out on their own.

  • Saved replies

    One keystroke away, on comments and messages.

  • Private replies

    Answer a public comment with a direct message on Facebook and Instagram.

  • Keyword campaigns

    Comment a word, get a DM with your link. Facebook and Instagram.

Activity and messages

Every comment and message in one place.

  • One list

    Every platform, organic and ads, with the reason for every decision.

  • Keyboard first

    J and K to move, H to hide, A to allow, R to reply.

  • Filters and bulk actions

    By platform, account, post, ad, date and category.

  • Context

    The post or ad behind each comment, and translation into English.

  • Direct messages

    Facebook and Instagram conversations, read and answered in place.

Teams and agencies

For people who look after more than one brand.

  • Brands

    Each with its own accounts and switches. One plan covers all of them, or bill a client separately.

  • Roles

    Owner, Admin, Manager and Moderator, limited to accounts if you like.

  • Several Facebook logins

    Pages from more than one login in the same brand.

  • Last 30 days on connect

    Recent comments come in when you connect.

Reports and alerts

Know what happened without opening anything.

  • Reports

    Hidden, answered and how fast, by platform, account and ad.

  • Alerts

    Email, Slack or Discord when a rule fires or hidden comments spike.

  • Daily digest

    One email at the hour you choose.

  • Usage warnings

    At 90% of your plan, and when your cap is reached.

  • Export, webhooks and API

    CSV of any view, signed webhooks, and an API for your own tools.