Plug it into the tools you already use.
Alerts in Slack and Discord, automations in Zapier and Make, and for your developers, signed webhooks and a small REST API. All on every plan.
curl "https://commentgate.com/api/v1/comments?status=review&surface=ad" \
-H "Authorization: Bearer $KEY" {
"event": "comment.hidden",
"comment": {
"platform": "facebook",
"surface": "ad",
"status": "hidden",
"ad_name": "Ridgeline launch, dark post",
"reason": "scam 0.98",
"rule_name": "Hide scams"
}
} Alerts in Slack, Discord and email.
Comments that need a person reach the people who can handle them, in the channel they already watch, with a button that opens the comment.
Alerts
Zapier and Make, both ways.
Start a workflow when a comment arrives, is hidden, needs you, or turns into a buyer lead. Hide, reply, allow or archive a comment from another tool, and record a sale so revenue shows up next to the comment that led to it.
- Instant triggers New comments, hidden comments, comments to review, comments waiting for a reply, new messages and leads.
- Actions Hide, unhide, reply, allow, archive, find a comment and record a sale.
Ridgeline launch
- Comments matched
- 312
- Messages sent
- 304
- Link clicks
- 141
- Leads
- 37
For your developers
Read comments
With every filter the inbox has: status, platform, ads or posts, account, date.
Act on comments
Hide, unhide, reply, allow, archive, delete and like, following each platform's rules.
Report totals
The same numbers as your reports, for your own dashboards.
Signed webhooks
Each event you pick, signed, retried on failure.
Sales from tracked links
Send orders back so revenue shows next to the comments behind it.
Keys per brand
Create and revoke keys in Settings, one brand each.
Where it works
The API follows the same platform rules as the app.
- Read, hide, delete, reply, private reply and like.
- Read, hide, delete, reply and private reply.
- Read, hide and reply. Delete is refused, because TikTok does not allow it.
- Read, hide (held for review) and reply.
- Read, hide and reply.
More on Facebook and Instagram, TikTok, YouTube and Threads.
Keep reading
Reports and alerts
What was hidden, answered and how fast, plus alerts in Slack, Discord, email and webhooks.
Comment-to-DM and buyer leads
Comment a keyword, get your link in a DM. Every "how do I buy?" saved as a lead.
Team inbox
Assign comments, leave notes, mention a teammate, and see every step each comment went through.
For agencies
Every client brand in one place, white label reports, roles per client and one plan for all.
For media buyers
Clean comments under every ad you run, and a warning when one starts drawing trouble.
Questions
Is the API on every plan?
Yes. Webhooks, the API and the Zapier and Make apps are included on every plan, trial included.
How do I know a webhook came from CommentGate?
Each delivery is signed with a secret shown next to the webhook in Settings. The developer docs have code to check it in Node.js and Python.
What happens if my server is down?
Failed deliveries are retried three more times over the next few seconds, and the latest error shows next to the webhook in Settings.
Can I act on comments from my own tools?
Yes. Actions from the API go through the same path as the app, so they show in each comment's history and follow each platform's rules.