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Scams hidden before your customers fall for them.

Fake prize winners, accounts pretending to be your support team, "DM me to earn $500 a day". CommentGate spots them by what they say, not by a list of words.

Wildermere · hidden in the last 15 minutes

It reads the comment, not a word list.

Scammers change their spelling faster than anyone can update a filter. CommentGate recognises a fake giveaway or a fake help desk however it is worded, and shows you why it acted.

  • Impersonators Accounts using your name to offer refunds, prizes or support.
  • Get-rich pitches Crypto, "work from home" and "message me to learn how".
  • Spam Follow-for-follow, adult bots and people plugging their own pages.

Test a comment

Congrats, you won our fall giveaway! Message @wildermere.prizes to claim your pair

Hidden

scam 0.98

  1. Allowlist No trusted author or allowed keyword
  2. Rule “Hide scams and fake giveaways” Matched (scam 0.98); comment hidden
  3. Result Hidden: scam 0.98

Scams posted as pictures, too.

When a scam arrives as an image or GIF so that word filters miss it, CommentGate looks at the picture and judges it the same way. On Facebook, and on TikTok image comments.

Activity

Read from the picture

A prize graphic telling people to claim a gift card through a link in a profile.

  • Scam 0.96
  • Spam 0.88
  • Impersonation 0.31
  • Question 0.02

Tighten it in one flip.

Scams and spam are on from the start. Turn on links, phone numbers and emails, or every picture comment, when a post attracts the wrong crowd.

Setup

Hide scams and fake giveaways Fake prize winners, "DM me to claim", fake support accounts and phishing.
Hide spam Unrelated promotion, follow-for-follow, adult spam and people plugging their own pages.
Hide links Any comment with a link to another site. Links to your own site stay up.
Hide phone numbers and emails Keeps your customers from being contacted by strangers in your comments.
Hide images and GIFs Comments that are a picture, GIF or sticker.

Also keeping your comments safe

  • Mute a person

    Their future comments are hidden quietly, without them knowing.

  • Block on Facebook

    One step, and undo it later from your list.

  • Links to your own site stay up

    The links switch only hides links that go somewhere else.

  • Hate and harassment

    Slurs, personal attacks on your customers or staff, and threats.

  • Competitor mentions

    People steering your customers to another store.

  • Spike alerts

    A message when hidden comments suddenly jump, so you know a wave has started.

Where it works

Words, pictures and stickers, read the same way on every platform.

  • Facebook Text, images, GIFs and stickers.
  • Instagram Every comment on your posts, Reels and ads.
  • TikTok Text, and images in comments on your videos.
  • YouTube Every comment on your videos and Shorts.
  • Threads Every reply on your posts and Threads ads.

More on Facebook and Instagram, TikTok, YouTube and Threads.

Questions

Will a scammer know their comment was hidden?

No. They still see their own comment, so nothing looks different to them and they have no reason to try again with new wording.

What about real complaints that mention a scam?

A customer saying "is this a scam?" is asking a question, not running one. CommentGate keeps those up and can draft a reply, because answering them is what builds trust.

Can it block the account as well?

On Facebook, yes, in one step, and you can undo it later. On the other platforms you can mute a person, so their future comments are hidden automatically.

What if it hides a real customer?

Unhide the comment with one click. It comes back for everyone, and CommentGate learns from the correction.