CommentGate vs Respondology
Respondology adds human moderators behind its automation, on annual plans. CommentGate is self-serve and billed monthly. Here is how they compare.
The short version
Respondology moderates Facebook, Instagram, TikTok, YouTube, LinkedIn and Threads with keyphrase rules, AI and a US-based human team working around the clock. Plans are billed annually per social handle, sized by audience and ad spend.
CommentGate is for stores that want the same kind of protection at a monthly price: harmful comments hidden on posts and ads, replies drafted in your voice, and your own team making the calls it is unsure about.
Side by side
From Respondology's own public pages, checked September 24, 2026. Where they do not say, the table says so.
| CommentGate | Respondology | |
|---|---|---|
| Facebook and Instagram | Yes, posts and ads | Yes, posts and ads |
| TikTok | Yes, posts and ads (hide and reply) | Yes, posts and ads |
| YouTube | Yes, hide and reply, checked about every 5 minutes | Yes, moderation (not in its Respond product) |
| Threads | Yes, posts and Threads ads (hide and reply) | Yes, moderation |
| Other networks | No | |
| Comments on ads, including dark posts | Yes: dark posts on Facebook and Instagram, Spark Ads and in-feed ads on TikTok, and Threads ads | Yes, organic and paid; influencer campaigns on Enterprise |
| Hides harmful comments on its own | Yes, by category, and it learns from your corrections | Yes: keyphrase rules, AI, then human moderators |
| Suggested or automatic replies | Drafted in your voice; you approve them, or clear answers go out on their own | Respond product: drafts for approval, or replies on its own |
| Direct messages | Facebook and Instagram, read and reply | Not published |
| Publishing and scheduling posts | No | Not published |
| Human moderators included | No, you and your team decide | Yes, US-based moderators around the clock |
| How it is priced | By comments and automated messages per month, counted together, every feature on every plan, $2.50 per 1,000 past your plan. People and contacts are unlimited | Per social handle, per platform, by audience size and ad spend; billed annually |
| Lowest published price | $19 a month for 5,000 comments and messages | Moderate Standard from $1,500 a month, billed annually |
| Free trial | 7 days, no card | 14 days for its Discover product; Moderate and Respond not published |
Fair to both
Where Respondology is stronger
People behind the automation
Human moderators review what the rules and AI are unsure about, around the clock. On CommentGate, that call is your team’s.
Influencer campaigns
Its Enterprise plan covers comments on influencer content as well as your own posts and ads.
LinkedIn
It moderates LinkedIn, which CommentGate does not cover.
Where CommentGate fits better
Monthly, not annual
Start with a 14-day trial, pay month to month, and stop whenever you like.
A fraction of the price
Plans from $19 a month by comments and automated messages, compared with a published starting point of $1,500 a month.
Replies on YouTube and Threads
Drafted replies work on every network CommentGate covers.
Direct messages
Facebook and Instagram conversations, read and answered in the same place.
Prices at three volumes
What a month costs a store receiving 5,000, 25,000 or 100,000 comments on its posts and ads.
| Comments a month | CommentGate | Respondology |
|---|---|---|
| 5,000 comments | $19 (Starter, includes 5,000) | From $1,500 (Moderate Standard, billed annually) |
| 25,000 comments | $69 (Pro, includes 40,000) | From $1,500 (Moderate Standard, billed annually) |
| 100,000 comments | $139 (Scale, includes 100,000) | From $1,500 (Moderate Standard, billed annually) |
Questions
Does CommentGate include human moderators?
No. CommentGate hides clear cases on its own and sends anything it is unsure about to your team. If you need an outside team reviewing comments, Respondology offers that.
Can I pay monthly?
CommentGate bills monthly or yearly, your choice. Respondology’s pricing page says its plans are billed annually.
Is CommentGate fast enough for a big launch?
It acts within seconds on Facebook and Instagram, within minutes on TikTok, and about every 5 minutes on YouTube. Past your plan it keeps going and charges for each extra comment or automated message.