CommentGate vs Smart Moderation
Both hide harmful comments on their own. Smart Moderation prices by profile with unlimited comments; CommentGate prices by comments with every account included.
The short version
Smart Moderation flags and hides unwanted comments on Facebook, Instagram and YouTube, including Facebook and Instagram ads, and on website comment sections. Plans are sized by profile, with one user below Enterprise.
CommentGate adds TikTok and Threads, drafts replies in your voice, and lets your whole team work from the same list, with every brand and account on one plan.
Side by side
From Smart Moderation's own public pages, checked September 24, 2026. Where they do not say, the table says so.
| CommentGate | Smart Moderation | |
|---|---|---|
| Facebook and Instagram | Yes, posts and ads | Yes, posts and ads |
| TikTok | Yes, posts and ads (hide and reply) | Not published |
| YouTube | Yes, hide and reply, checked about every 5 minutes | Yes |
| Threads | Yes, posts and Threads ads (hide and reply) | Not published |
| Other networks | No | Facebook Comments Plugin and HubSpot blogs |
| Comments on ads, including dark posts | Yes: dark posts on Facebook and Instagram, Spark Ads and in-feed ads on TikTok, and Threads ads | Facebook and Instagram ads |
| Hides harmful comments on its own | Yes, by category, and it learns from your corrections | Yes, AI flagging and auto-hide on every plan |
| Suggested or automatic replies | Drafted in your voice; you approve them, or clear answers go out on their own | Not published (replies are written in the dashboard) |
| Direct messages | Facebook and Instagram, read and reply | Not published |
| Publishing and scheduling posts | No | Not published |
| Human moderators included | No, you and your team decide | No |
| How it is priced | By comments and automated messages per month, counted together, every feature on every plan, $2.50 per 1,000 past your plan. People and contacts are unlimited | By plan, sized by profiles; unlimited comments |
| Lowest published price | $19 a month for 5,000 comments and messages | $99 a month for 1 profile and 1 user |
| Free trial | 7 days, no card | Offered, length not published |
Fair to both
Where Smart Moderation is stronger
Unlimited comments
Every plan is flat, so a viral month costs the same. CommentGate charges for each comment or automated message past your plan.
Website comments
It moderates the Facebook Comments Plugin and HubSpot blog comments, which CommentGate does not.
Where CommentGate fits better
TikTok and Threads
Posts and ads, in the same list as Facebook, Instagram and YouTube.
Replies drafted for you
In your voice, from your notes and past answers. Approve them, or let clear answers go out on their own.
Your whole team
Roles for owners, admins, managers and moderators. Smart Moderation lists one user on Basic and Pro.
Every account on one plan
Add Pages, profiles and brands without moving up a tier.
Prices at three volumes
What a month costs a store receiving 5,000, 25,000 or 100,000 comments on its posts and ads.
| Comments a month | CommentGate | Smart Moderation |
|---|---|---|
| 5,000 comments | $19 (Starter, includes 5,000) | $99 (Basic, 1 profile, 1 user) |
| 25,000 comments | $69 (Pro, includes 40,000) | $99 (Basic, 1 profile, 1 user) |
| 100,000 comments | $139 (Scale, includes 100,000) | $99 (Basic, 1 profile, 1 user) |
Questions
Does Smart Moderation cover TikTok?
TikTok is not listed on its pricing or feature pages. CommentGate covers TikTok posts, Spark Ads and in-feed ads.
Which is cheaper?
For one profile, Smart Moderation Basic is a flat $99 a month. CommentGate costs less up to about 50,000 comments a month, and covers every account you connect rather than one profile.
Can several people moderate together?
On CommentGate, yes, with roles and access limited to certain accounts if you like. Smart Moderation lists multiple users on its Enterprise plan.