Comment guidelines, written for you.
Pick what you hide and how you sound. Copy a short version for a pinned comment or bio and a full one for your website.
Your guidelines
Guidelines updated. Short version 292 characters, full version 284 words.
Short version
292 characters. For a pinned comment or your bio.
Welcome to the [Your brand] comments! Ask us anything and we will answer right here. To keep this a good place for everyone, we hide scams, spam, hate, harassment and links to other stores. Honest reviews stay up, good or bad. We never ask for payment or card details in a comment or message.
Full version
284 words. For a page on your website.
[Your brand] community guidelines We love hearing from you. These guidelines keep the [Your brand] comments friendly, useful and safe for everyone who reads them. These guidelines apply to comments on our Facebook and Instagram accounts, including comments on our ads. What stays up Questions, reviews, complaints and disagreement are welcome, including negative ones. We do not hide a comment because it criticizes us. What we hide - Scams, fake giveaways and accounts pretending to be us. We only run giveaways from this account, and we never ask you to pay to claim a prize. - Spam and self-promotion, like "check my profile", follow-for-follow and unrelated offers. - Hate speech: attacks on anyone for their race, ethnicity, religion, gender, sexual orientation, disability or where they come from. - Harassment, threats and personal attacks, aimed at us, at other customers or at anyone else. - Promotion of other stores and marketplaces, including links to lookalike products. Questions We answer questions about our products in the comments, so the next person with the same question finds the answer too. For anything about a specific order, we will ask you to send us a direct message so your details stay private. Staying safe We will never ask for your card details, password or payment in a comment or message. We only contact you from our own accounts. If someone claiming to be us asks you to message them, pay a fee or click a link, it is not us: please report the account. How we enforce these guidelines Comments that break these guidelines may be hidden. Accounts that keep breaking them may be blocked. We may update these guidelines from time to time. Thanks for being here.
Guidelines say what you hide. CommentGate does the hiding.
Posting the rules helps. Someone still has to read every comment on every post and ad, day and night.
The same rules, switched on
Hide scams, spam, hate and competitor mentions are on from the start. Profanity, links, phone numbers and emails are one switch each.
Posts and ads
Facebook, Instagram, TikTok, YouTube and Threads, including the ads that never appear on your profile, where scam comments pile up unseen.
It learns your line
Unhide something and CommentGate remembers. Anything it is unsure about waits for you instead of being guessed.
Questions answered
Leave answering off, have replies drafted for you to approve, or let them go out on their own.
More free tools
Blocked words list builder
A ready-to-paste blocked words list for Facebook, Instagram, TikTok and YouTube, with where to paste it.
Moderation cost calculator
What reading and moderating comments by hand costs you each month, next to the CommentGate plan that fits.
Reply tone checker
Paste a reply before you post it. It flags defensive wording, public requests for private details and risky promises.
Questions
Where should I post the short version?
Pin it as the first comment on your busiest posts, or put it in your bio. Some brands also add it to the caption of their ads.
Do I need community guidelines at all?
They are not required, but they help. When you hide a comment, the rule is already public, and people who read before they post know what to expect.
Is anything I type saved?
No. Nothing you type is saved or posted anywhere, and it is gone when you close the page.
Can I edit the text?
Yes. Copy it and change whatever you like. It is yours to use, no credit needed.