What each platform allows: hide, delete, reply and like
Each platform decides what outside apps may do with comments. Here is what CommentGate can do on each one, and why.
Updated
CommentGate can only do what each platform lets outside apps do. When a platform does not allow something, the button stays visible in CommentGate and tells you why, instead of silently failing.
| TikTok | YouTube | Threads | |||
|---|---|---|---|---|---|
| Hide (and unhide) | Yes | Yes | Yes | Yes, held for review | Yes, direct replies only |
| Delete | Yes | Yes | No | No | No |
| Public reply | Yes | Yes | Yes, up to 150 characters | Yes, under top-level comments | Yes, up to 500 characters |
| Private reply (DM) | Yes | Yes | No | No | No |
| Like | Yes | Yes, with permission | Yes, on posts (not ads) | No | No |
| Block the author | Yes | No | No | Remove and block | No |
Hide or delete?
Hide is the safe choice and what the autopilot uses: the comment disappears from your post or ad, and you can unhide it at any time.
Delete removes a comment for good. It only exists on Facebook and Instagram, and a deleted comment cannot come back.
TikTok, YouTube and Threads do not let anyone delete other people's comments, so CommentGate hides them there.
Platform by platform
Everything in the table, plus Block on Facebook in a comment's menu, so they can no longer comment on or message your Page. After you unblock someone, Facebook will not let you block them again for 48 hours.
- You cannot reply to a hidden Instagram comment. When a rule both answers and hides, CommentGate replies first, then hides.
- Liking comments needs one extra permission. If Setup says so, reconnect on Accounts and allow it.
- Comments on live videos can be read while the video is live but cannot be hidden.
- Stories do not take comments. Comments on catalog ads may not all reach your inbox.
TikTok
- Hide and reply on posts and ads. Like works on your account's posts, not on ads.
- Comments you hid with TikTok's own filters show as hidden in CommentGate, and you can unhide them.
- On ads, replies go only on top-level comments, and not on every kind of Spark Ad.
YouTube
- Hide holds the comment for review in YouTube Studio, so you can bring it back.
- Remove and block on YouTube removes the comment for good and hides what that person writes next on your channel. It cannot be undone, so it only happens when you choose it.
- Replies go under top-level comments, never to a comment on hold, and YouTube limits how many go out each day.
- New comments are checked about every 5 minutes.
Threads
- Hiding works on replies made directly to your post, and hides the replies under them too.
- No delete, like, private reply or block.
Muting instead of blocking
Where a platform has no block, use Mute author in a comment's menu. Rules that act on muted authors then apply to everything that person writes, so you can hide them all as they arrive.
Related
- Connect TikTok: your account, your ads and Spark Ads TikTok connects in two parts: your TikTok account for comments on your videos, and TikTok ads for comments on your ads.
- Connect YouTube The channel owner connects YouTube with their Google account. Comments on videos, Shorts and video ads are checked about every 5 minutes.
- Connect Threads Connect your Threads profile to hide and answer replies to your posts. Replies on Threads ads come with Facebook and Instagram.
- A comment wasn't hidden Why a comment you expected to be hidden is still up, how to find the reason in Activity, and what to change so it does not happen again.
Still stuck?
Tell us what you were trying to do and what happened. A person replies, usually within one business day.