Stop spam waves and bot floods
Add the Hide spam waves rule to hide every copy when a bot network floods your posts and ads with the same text or link.
Updated
Sometimes a bot network drops the same comment, or the same link, on dozens of your posts and ads in minutes. Hide spam on Setup catches most of it. For whole waves, add the Hide spam waves rule.
Add the rule
- Open Setup, click Advanced, then Rules.
- Under Starter rules, find Hide spam waves: "When a bot network floods your posts and ads with the same text or link, every copy is hidden."
- Click Add rule. Or click Adjust first to change it before saving.
If you have no rules yet, the starter rules are the first thing on the page.
What counts as a wave
Comments on your own accounts in the last 30 minutes that share:
- the same or nearly the same words,
- the same link, or
- one person commenting on many posts.
By default a wave counts at 10 alike. To change it, open the rule, click the condition is part of a spam wave and move How many alike before it counts (3 to 100). Lower catches waves sooner but may catch a real crowd saying the same thing, like "Love it!" on a launch.
The first few comments of a wave are checked again once it reaches that size, so they are hidden too.
Get told when it happens
In Settings, Alerts, tick A sudden rush of harmful comments on an email, Slack or Discord channel. See Alerts.
If a wave keeps coming and you want a person to look at everything, turn on Crisis mode.
Related
- Rules, lists, topics and sensitivity, for advanced users Write your own rules as plain sentences, keep lists of words, sites and people, describe topics, tune how sure CommentGate must be, and test a comment.
- Crisis mode: hold every new comment for a person On a bad day, hold every new comment for review and stop everything automatic, on every account or just some.
- Every switch on Setup, in plain words What each hide switch on Setup catches, which are on from the start, and how to set one account differently.
- Alerts by email, Slack, Discord or webhook Get told when a comment needs you, a rush of harmful comments hits, an ad goes bad, a message arrives or an account needs reconnecting.
Still stuck?
Tell us what you were trying to do and what happened. A person replies, usually within one business day.