Autopilot

The switches on Setup, your guidance, and how it learns.

How CommentGate decides: hide, keep, reply or ask you What happens to each new comment, when CommentGate acts on its own, when it asks you, and how your answers teach it.
What "handled on its own" and "agrees with your calls" mean How to read the line at the top of Home, the areas CommentGate now handles alone, and the suggestion cards.
Every switch on Setup, in plain words What each hide switch on Setup catches, which are on from the start, and how to set one account differently.
Always ask me about: comments that always wait for you Chargebacks, legal threats, press, safety reports, health claims and partnership offers are never hidden or answered alone. Here is how to change that.
Answering questions: drafts or replies that send on their own Choose Off, Draft for me or Send on its own for questions in your comments, pick a tone, and approve drafts.
Guidance in your brand's voice Tell CommentGate about your brand in plain words, and set the voice every reply uses.
Like and thank happy comments Have CommentGate like positive comments and reply with a short thank-you, on your ads only or on posts too.
Image and GIF checks How CommentGate reads pictures, GIFs and stickers in comments, what it catches, and where a platform does not share the image.
Comments and replies in other languages CommentGate reads comments in any language, is more careful before hiding outside English, replies in the commenter’s language, and translates for you.
Crisis mode: hold every new comment for a person On a bad day, hold every new comment for review and stop everything automatic, on every account or just some.
Stop spam waves and bot floods Add the Hide spam waves rule to hide every copy when a bot network floods your posts and ads with the same text or link.
Rules, lists, topics and sensitivity, for advanced users Write your own rules as plain sentences, keep lists of words, sites and people, describe topics, tune how sure CommentGate must be, and test a comment.