Answer Needs you fast, with the keyboard
Clear the comments CommentGate asked you about in seconds: one key to hide, keep or reply, on Home or in Activity.
Updated
Needs you on Home lists the comments CommentGate was not sure about, newest first. Each shows who wrote it, where, the comment and a short reason. Hover the reason to see how sure it was and which way it leans.
Every answer teaches CommentGate, so the list gets shorter over time.
Answer on Home
Click Hide, Keep or Reply on a comment. Or use the keyboard:
| Key | What it does |
|---|---|
| J or Down arrow | Next comment |
| K or Up arrow | Previous comment |
| H | Hide |
| A | Keep (it stays up) |
| R | Reply. Type, then Enter sends and Esc closes |
After Hide or Keep, a message offers Undo for 10 seconds. Undo puts the comment back in the list as if you never answered: nothing changes on the platform and CommentGate learns nothing from it. After that, change it in Activity.
The first 5 show at once; Show all shows the rest. With a long list, Open in Activity takes you to the full Needs review view.
Answer in Activity
The same comments are in Activity, Needs review, with the full comment, the post or ad it is on, and the author's other comments. Open one and click Hide or Keep under the comment, or use these keys:
| Key | What it does |
|---|---|
| J / K | Next and previous comment |
| H | Hide or unhide |
| A | Allow (keep it up) |
| R | Reply |
| S | Saved replies |
| E | Archive |
| M | Assign to me |
| X | Select |
| Shift X | Select a range |
| / | Search |
| Cmd Enter | Send the reply |
| Esc | Leave a field, clear the selection |
| Cmd K | Go anywhere |
Press ? in Activity to see this list any time.
The keys are the same on Home and in Activity: J and K move, H hides and A keeps the comment up.
Many at once
In Activity, press X on each comment you want (or Shift X for a range), then H hides them all or A allows them all. See Bulk actions.
Related
- How CommentGate decides: hide, keep, reply or ask you What happens to each new comment, when CommentGate acts on its own, when it asks you, and how your answers teach it.
- Activity and its views Every comment on your accounts and ads in one place, and what Needs review, Needs reply, Hidden, Replied, Archive and Bin each show.
- Act on many comments at once Select comments in Activity and hide, unhide, allow, like, archive, assign or delete them together.
- Always ask me about: comments that always wait for you Chargebacks, legal threats, press, safety reports, health claims and partnership offers are never hidden or answered alone. Here is how to change that.
Still stuck?
Tell us what you were trying to do and what happened. A person replies, usually within one business day.